Sierra Flame Return Policy
Products which have been ordered incorrectly may be returned within 7 days of delivery, as long as they are still in the original packaging and have not been used or installed, are re-saleable and in a technically faultless condition. The packaging must be in its original state, i.e. unopened and the exterior must not be altered by the presence of any permanent marker, branding or labels that will damage the carton. Goods delivered to our premises shall only be accepted if freight has been prepaid by the shipper.
All returns are subject to a 20% restocking fee.