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Electric Fireplaces FAQ

Do I need permits to install my electric fireplace? 

You don't need any special permits to install your electric fireplace, but It is recommended that you use a certified electrician if you are installing a direct wired built-in fireplace.

Will my electric fireplace plug into any standard outlet? 

Yes, the majority of our electric fireplaces are ready to plug into any standard 120V household outlet. Our Built-In Electric Fireplaces require direct-wire installation (although plug kits are included and/or available) and are "dual" voltage, which means they can be wired for 120V or 240V power, thus, doubling the heat output.

Does electric fireplace need to be on a dedicated circuit breaker?

Yes, you need to make sure that the outlet you plug your electric fireplace into is on a dedicated circuit breaker.  If your Electric Fireplace is a built-in model that needs to be hardwired, a new circuit breaker and wiring is required.

How large of an area will my electric fireplace heat?

Our electric fireplaces can function as supplemental heat sources for rooms up to 400 square feet. Most Built-in electric fireboxes can be hardwired to 240V power to heat a room up to 800 square feet, depending on product specifications. If more heat is necessary, our infrared electric fireboxes are capable of heating up to 1,000 square feet. These infrared units may be plugged into standard 120V household outlets.

How many watts/BTUs do electric fireplaces give off any hour?

On average, 4600 BTUs for all standard units. Some built-in models, which can be hardwired for 240V, can produce up to 8900 BTUs. Infrared units generally produce approximately 5200 BTUs. 

Can electric fireplace be used without heat?

Yes. Most of the fireplaces on our store can be operated with or without heat. Some of them also have variable heat and heat control features. Please refer to the product description for details on a particular product.

Are electric fireplaces cost-efficient?

Yes, most electric fireplaces operate on 110/120V electric current and use approximately 1500 Watts per hour, at full power. Your utility charges you based our your Kilowatt usage per hour (kW/h). Multiply your cost per Kilowatt-hour by 1.5 to determine the maximum cost per hour to operate your electric fireplace. For example, 1500 Watts is equal to 1.5 kW/h. The flame effect also uses very little power and costs just a few cents per hour.

On average, electric is much cheaper than other forms of heating your home. Electric fireplaces are a terrific option for zone heating. By turning down your central thermostat and using your electric fireplace for supplemental heat in the room you are in, you can save money on your utility bill. For comparison; gas fireplace manufacturers regularly advertise average running costs of 30¢ per hour.

Is it safe to move the fireplace to another location once it is assembled?

Yes, once the fireplace is assembled, it is sturdy and safe to move. Electric fireplaces are unique in that they do not require venting (chimney). They may be installed or set near an outside or inside wall, upstairs or in a basement.

How do I turn my electric fireplace on or off?

Most of our electric fireplaces come with a remote. The remote will allow you to, at a minimum, turn the fireplace on or off. However, some units also allow you to adjust the intensity of flame and the level of heat that the electric firebox will give off. Manual controls are also on each unit, located on the front, side or back, depending on the units design.

Does your electric fireplace need any venting or a chimney?

No, our fireplaces are all vent free, so there is no need for any chimney, venting, or gas lines. There is no open flame, no mess or clean up either. You may place or install them on an outside or inside wall, upstairs or down. They are a great option for any home, apartment or condo.

Do electric fireplaces give off any fumes or gasses?

No, electric fireplaces do not emit any fumes, CO2, smoke, emissions or any pollutants.

Does the glass front of an electric fireplace get hot?

No, the glass front always remains cool to the touch and is perfectly safe for children and pets. The heating element is separate from the flame effect area. The heating elements are set behind safety screens and do not get hot enough to burn.

Is there much maintenance with your electric fireplaces?

The only maintenance required is on certain units in which you might need to change the standard 40 or 60-watt candelabra light bulbs, which have an average life of 2 years. These bulbs can be readily found at home centers, your local hardware store, and mass marketers. Many units now contain LED bulbs, which last up to 20,000 hours and will not need replacement during the lifetime of the fireplace. LED bulbs are also more energy efficient and use less electricity.

I purchased a Modern Flames fireplace with the standard media (coals). Can I order an upgrade (logs or glass set) at a later time?

Yes, you can order upgrades at any time.

What media is included?

The media included with each model is listed und "FEATURES" on the info page for each fireplace. 

What is the flame viewing size/glass size?

The flame viewing size and glass size for each model is listed under “FEATURES” on the details page for each fireplace, as well as in the downloadable Specs and product manual documentation in the "DOWNLOADS" Section of the product page.
Please refer to the individual model’s Technical Specifications.

How big of a hole do I frame?

Framing dimensions can be found in the Installation manual of each fireplace.
Select a location that is not prone to moisture and is located at least 3 ft. away from combustible materials such as curtains or drapes, furniture, bedding, paper, etc.
Please refer to the manual for the dimensions.

Do the Amantii Panorama Series fireplaces come with a black steel surround? 

Yes, the black steel surround comes standard in the box. The Panorama Series fireplaces are designed to be built into a wall and allow for the finishing material (drywall, stone, tile, etc) to be built right to the edge of the glass. However, that application is not always desirable or available so the surround could be used as an alternate finish option.

For an extra charge, you can customize the color of your Panorama surround. There more than 30 colors and finishes available. Custom color surrounds take 3‐6 weeks for production & shipping.

Click here to see the available options.

What is the difference between Touchstone Sideline and ValueLine?

There are two main differences between Sideline and ValuLine models:
1) The heater in the ValueLine models is weaker than the one in the Sideline Models (1300W vs 1500W).
2) The ValueLine models have more flame color options than the Sideline models.


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