Open flames can be dangerous and unattractive without a proper barrier.
Don't put your safety at risk and compromise on style. An open flame can be a hazard, causing harm to your loved ones.
Invest in a fire screen for EcoSmart Fire Pits. This screen is made of toughened glass, which not only enhances the appearance of your fire pit but also serves as a safety barrier for the flames. Choose a compatible fire screen according to your fire pit model and enjoy the peace of mind that comes with knowing that your loved ones are safe.
Get it now and take advantage of our free shipping promo!
Free and Fast Shipping! Read our full Shipping Policy here.
We offer market-leading 30-Day Free Returns! Read more about our Returns Policy here.
EcoSmart Fire offers a full 2-year warranty from date of purchase on stainless steel parts including raw, linished and powder coated.
Mild steel including powder coated and chrome plated, concrete composite, glass, leather, fabric and MDF (painted or cement rendered) are covered for 1 year from the date of purchase.
Chips and scratches are not covered by warranty. Natural variation in color, texture and porosity may occur with Concrete Composite products and are considered inherent and valued qualities of the material. Non-structural hairline cracks are possible and shall not be considered a manufacturing defect.
What if I have modified the product?
If the product has been modified or altered in any way, it will not be covered under warranty unless the modifications were approved in writing by EcoSmart Inc or The Fire Company Pty Ltd. However, EcoSmart Fire is happy to provide assistance with any issues you are experiencing.
How do I submit a warranty claim?
You will need to provide proof of purchase along with a description and images of the issue. Once you’ve gathered this information, please email all details to customersupport@ecosmartfire.com. Your claim will be reviewed within 7 days and you will be contacted with a decision and the next steps, if applicable.
