EcoSmart Fire Twin Feet Fixings (ESF.1.A.TFF)

EcoSmart Fire Twin Feet Fixings

EcoSmart Fire Twin Feet Fixings improve the safety of open fireplaces. These are used to secure the glass fire screen. Fire screen is purchased separately. It makes the glass easy to remove and put back for easy refueling and maintenance.

This optional accessory is compatible with 8mm thick toughened glass. Its design ensures safety, the glass it locks in place will not be easily knocked down by children and pets.

FEATURES:

• 304 Stainless Steel Twin Feet Fixings
• Compatible with 8mm thick toughened glass
• Indoor or Outdoor Use
• Stable, this unique glass fixing system ensures that the screen cannot be knocked down by children and pets
• Increased Safety, perfectly suited to offer additional safety in public places such as bars and restaurants
• Weight: 6.5 lbs
  

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EcoSmart Fire offers a full 2-year warranty from date of purchase on stainless steel parts including raw, linished and powder coated.

Mild steel including powder coated and chrome plated, concrete composite, glass, leather, fabric and MDF (painted or cement rendered) are covered for 1 year from the date of purchase.

Chips and scratches are not covered by warranty. Natural variation in color, texture and porosity may occur with Concrete Composite products and are considered inherent and valued qualities of the material. Non-structural hairline cracks are possible and shall not be considered a manufacturing defect.

What if I have modified the product?

If the product has been modified or altered in any way, it will not be covered under warranty unless the modifications were approved in writing by EcoSmart Inc or The Fire Company Pty Ltd. However, EcoSmart Fire is happy to provide assistance with any issues you are experiencing.

How do I submit a warranty claim?

You will need to provide proof of purchase along with a description and images of the issue. Once you’ve gathered this information, please email all details to customersupport@ecosmartfire.com. Your claim will be reviewed within 7 days and you will be contacted with a decision and the next steps, if applicable.