You've finished building your ethanol fireplace and want to bring its beauty to even greater heights. What else can you do after decorating its surround and making sure everything is installed properly?
Add striking Black Glass Charcoal to your EcoSmart Fire Fireplace! It's designed to enhance and complete the look of your fireplace or custom burner installation. Just add some fire glass and your fireplace is sure to be an eye-catching fire feature.
Remember not to put the black glass directly on top of the burner to ensure it operates properly. 0.69 cubic ft can be efficiently covered with just one bag of EcoSmart Fire Black Glass Charcoal. Make your fireplace area more stunning with this accessory!
And where else should you buy fire glass, but here? With our free shipping offer, you save money and time at the lowest price. Buy now!
Free and Fast Shipping! Read our full Shipping Policy here.
We offer market-leading 30-Day Free Returns! Read more about our Returns Policy here.
EcoSmart Fire offers a full 2-year warranty from date of purchase on stainless steel parts including raw, linished and powder coated.
Mild steel including powder coated and chrome plated, concrete composite, glass, leather, fabric and MDF (painted or cement rendered) are covered for 1 year from the date of purchase.
Chips and scratches are not covered by warranty. Natural variation in color, texture and porosity may occur with Concrete Composite products and are considered inherent and valued qualities of the material. Non-structural hairline cracks are possible and shall not be considered a manufacturing defect.
What if I have modified the product?
If the product has been modified or altered in any way, it will not be covered under warranty unless the modifications were approved in writing by EcoSmart Inc or The Fire Company Pty Ltd. However, EcoSmart Fire is happy to provide assistance with any issues you are experiencing.
How do I submit a warranty claim?
You will need to provide proof of purchase along with a description and images of the issue. Once you’ve gathered this information, please email all details to customersupport@ecosmartfire.com. Your claim will be reviewed within 7 days and you will be contacted with a decision and the next steps, if applicable.
We understand that buying a fireplace online without seeing it in person can be challenging. Let us help!
