EcoSmart Fire Black Glass Charcoal for Ethanol Fireplace (ESF.1.A.CGM)

EcoSmart Fire Black Glass Charcoal for Ethanol Fireplace

EcoSmart Fire Black Glass Charcoal is designed to enhance and complete the look of your fireplace or custom burner installation. Just add some fire glass and your fireplace is sure to be an eye-catching fire feature.

Make sure not to put fire glass directly on top of the burner and in places that can interfere with the burner's operation. One bag is good for 0.69ft³

Customize the look of your fireplace by adding some EcoSmart Fire Black Glass Charcoal.

FEATURES:

• Black fire glass
• Indoor and Outdoor
• Made of Tempered Glass
• One bag is good for 0.69ft³
• Weight: 16.5 lbs
  

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EcoSmart Fire offers a full 2-year warranty from date of purchase on stainless steel parts including raw, linished and powder coated.

Mild steel including powder coated and chrome plated, concrete composite, glass, leather, fabric and MDF (painted or cement rendered) are covered for 1 year from the date of purchase.

Chips and scratches are not covered by warranty. Natural variation in color, texture and porosity may occur with Concrete Composite products and are considered inherent and valued qualities of the material. Non-structural hairline cracks are possible and shall not be considered a manufacturing defect.

What if I have modified the product?

If the product has been modified or altered in any way, it will not be covered under warranty unless the modifications were approved in writing by EcoSmart Inc or The Fire Company Pty Ltd. However, EcoSmart Fire is happy to provide assistance with any issues you are experiencing.

How do I submit a warranty claim?

You will need to provide proof of purchase along with a description and images of the issue. Once you’ve gathered this information, please email all details to customersupport@ecosmartfire.com. Your claim will be reviewed within 7 days and you will be contacted with a decision and the next steps, if applicable.