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Dimplex Revillusion Ember Mat for the RLG20 Log Grate

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  • Dimplex Revillusion Ember Mat for the RLG20 Log Grate

    Dimplex Authorized Dealer

    The ember mat adds to the realism of the RLG20 Revillusion Log Grate. 

     


  • If for any reason, you are unsatisfied with your purchase from Modern Blaze you may return it in its original condition and packaging within 30 days for a full refund. We'll even pay for return shipping!

    FAST, FREE SHIPPING ON ALL ORDERS TO THE CONTINENTAL US

    We offer standard free shipping within the Continental US. If you chose our free shipping, expect your order to arrive within 2-12 business days.

    We also offer priority shipping option. With this option, many items the ship same day (if ordered by 11am EST, Monday-Friday) and delivery should be expected within 2-7 business days.

    Please note that sometimes we experience unusually high demand and run out of stock. If this happens and the item you ordered is unavailable, we will notify you right away and offer you an option to either wait for the item to become available or to cancel your order.

    We will also notify you of any changes in the anticipated ship date.

    Disclaimer: We have no influence over carrier's operations and we cannot make a package within their system move any quicker. We do not issue refunds if your package is not delivered at the time you want it. If you have a deadline, please order early to avoid disappointment. If you paid for our priority shipping and the item arrived later than 7 business days we will refund you the shipping cost.

    Modern Blaze is not responsible for any delivery error from the shipping company when the information we have provided is correct. If your package is lost or stolen, we will open a claim with the shipping company and it may take up to 10 days to resolve.


    30 DAY MONEY BACK GUARANTEE - NO RESTOCKING FEES - FREE RETURN SHIPPING

    If you're not satisfied with an item that you purchased from Modern Blaze, you can return it within 30 days after delivery for a full refund, as long as the item is in its original condition and packaging. Items that have been used or modified in any way may not be returned.

    To return an item, submit your request in writing and send it to support@modernblaze.com. We will send you a prepaid shipping label and instructions on how to send your item back to us. 

    The following items may not be returned:

    • Products which are eligible for parts under manufacturer warranty;
    • Items that have been used or modified in any way.
    • Items without the original packaging.
  • Dimplex warrants their products to be free from defects in material and workmanship for a period of 2 years from the date of the first purchase.

    Click here to download the entire Dimplex Warranty

  • Dimplex Logo

    In 1991, Dimplex North America Limited entered the North American market by acquiring several leading electric heating brands – Electromode, Sentinel, Chromalox and Westcan.

    New product development has long been a hallmark of Dimplex North America Limited. Recent innovations include: the patented electric flame technology - the company made history in the fireplace industry when it developed and produced the first electric fireplace with a truly realistic "wood burning" flame effect in 1995. The company has since been granted 30 patents covering various areas of electric flame technology and others are pending.

    Stoves, fireplaces and specialty fireplaces are sold throughout North America under the Dimplex brand name for consumers and under OptiFlame for builders.

    Dimplex North America Limited is headquartered in a 200,000 square foot manufacturing and distribution facility located in Cambridge, Ontario. To service the company's customer base throughout the United States Dimplex operates a 218,000 square foot distribution facility located in Indianapolis, Indiana.

FREE Shipping & Returns

If for any reason, you are unsatisfied with your purchase from Modern Blaze you may return it in its original condition and packaging within 30 days for a full refund.
We'll even pay for return shipping!


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