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Bromic Tube Suspension Kit for Smart-Heat™ Electric Heaters

BH3130023

$ 324.00

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FREE Shipping: to 48 States, Curbside
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Select Model 600MM - Platinum Electric 2300W 1200MM - Platinum Electric 2300W Tungsten Electric Black

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• About Brand

• Bromic Ceiling Recess Kit for Platinum and Tungsten Smart-Heat™ Electric Heaters

  Suspending heating units at an effective height in higher ceiling applications, if wall-mounting isn’t appropriate, is simple with Bromic’s Electric Heater Tube Suspension Kits. Comprising two 1m/3’3” poles that can be cut to length for even heater suspension, these kits allow directional adjustability while delivering heat directly from above.

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  FEATURES:

  • Compatible with Bromic Platinum and Tungsten Smart-Heat™ Electric Heaters
  • Permits suspending heating units at an effective height in higher ceiling applications
  • Two 1m/3’3” poles that can be cut to length for even heater suspension

• Limited Time Free Shipping

  All in-stock orders ship within 2-7 business days of your order date. Transit times vary depending on location, but you should expect delivery within 5-12 business days of your order. 

  We will ship your order using the fastest and most reliable method. Generally, our smaller, lighter packages will ship via FedEx or UPS Ground. Larger, heavier electric fireplace packages ship via a truck freight carrier. Ex: R+L Carriers, Estes Freight, SAIA, or FedEx Freight.

  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out.

  Read our complete Shipping Policy for more details.

  Transit times by state:

  The manufacturer's warehouse is located in Arizona.

  

• 100% Satisfaction Guarantee

  Modern Blaze is committed to providing the best customer service in the industry. Our goal is to make your shopping experience as stress-free as possible and ensure that you are 100% happy with your purchase. We will do our best to satisfy your requirements.

  Modern Blaze offers a 30 Day Money Back Guarantee return policy

  Unused, resalable merchandise in new, uninstalled condition and in original packaging may be returned for a refund within 30 days of the delivery date.

  • You must notify us of your intent to return within 30 days of delivery date.
  • There is a 20% restocking fee.
  • Our return policy applies to cancellations made after an item has shipped or refusal at time of delivery.
  • We will refund the total paid minus original and return shipping charges.
  • Refunds will be applied to the same payment method used when original purchase was made.

  As a rule, the following cannot be returned:

  • Products which are eligible for parts under manufacturer warranty
  • Products that have had their original manufacturer packaging opened
  • Products that have been out of their original manufacturers' packaging

  For more information on product returns please refer to our full Return Policy

• When the heater is used for a commercial application or any other purpose other than residential use, the warranty shall be 90 days. 

  Download Bromic Heating Warranty Here

• Bromic Heating is an Australian brand and the only company to design, engineer and manufacture gas, electric and portable outdoor heating products. Their outdoor heaters offer superior heating performance which others simply can’t match. Bromic’s Smart-Heat™ range of commercial outdoor heaters can be found in many of the world’s leading shopping centres, hotels, casinos and leisure resorts.

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$ 324.00

Select Model 600MM - Platinum Electric 2300W 1200MM - Platinum Electric 2300W Tungsten Electric Black

Add to Cart

Notify me when this product is available:

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Bromic Tube Suspension Kit for Smart-Heat™ Electric Heaters has a rating of 4.5 stars based on 4 reviews.

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Frequently Asked Questions

Is the item in stock?

We try to update our inventory as often as possible, however, sometimes our manufacturers run out of stock before we can catch that. 

As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.

If your item is on backorder or unavailable we will reach out to you via e-mail and you will decide whether to wait for the item to become available or cancel your order.  

Do you offer any discounts?

All our current deals and discounts can be found here: https://modernblaze.com/pages/modern-blaze-coupons. 

Do you offer trade discounts?

Yes. Details of the program and how to apply can be found here: Trade Membership Program.

Do you price match?

No, we do not. Our goal is to offer the best possible prices to our customers while respecting agreements with our manufacturers. As an authorized dealer, we are legally obligated to not set our prices below the minimum prices provided by the manufacturers. We can not price match any other sellers on the internet who are dishonest and violate these agreements.

When will my order get shipped?

Many items ship Same Day (if ordered by 11am EST, Monday-Friday). Transit times will vary, but delivery should be expected within 2-5 business days.

All other items should ship within 2-7 business days of your order date. Transit times vary depending on location, but you should expect delivery within 4-12 business days of your order. You can check the status of your order here: Order Status 

Please refer to our Shipping Policy for more details.

What shipping options do you offer?

We offer free standard shipping to the continental US. Lighter items get shipped UPS or FedEx Ground and larger items get shipped LTL freight. If you need a faster delivery or White Glove delivery, we can get you a quote. To get a quote, email support@modernblaze.com and include the name of the item you would like to purchase and your shipping address. (Expedited freight shipping cost usually starts at $500).

Can you guarantee delivery?

Generally, you should expect delivery within 2-12 business days of your order. However, we cannot guarantee the time that will take FedEx, UPS or a truck freight carrier to deliver your package. That is completely out of our hands and is determined exclusively by the workload and delivery schedule of a particular freight company. 

Please track your package online or on the phone with the carrier. Our information is limited to the information they provide. We have no influence over carrier's operations and we cannot make a package within their system move any quicker.

We do not issue refunds if your package is not delivered at the time you want it. Please order early to avoid disappointment.

You can track your shipment here: Shipment Tracking

How does the fireplace come when it is shipped to my home?

Smaller, lighter packages (under 100 lbs) generally ship in one carton via FedEx or UPS ground. Larger and heavier items will be shipped LTL freight. Ethanol and gel fuel is always shipped separately.

Do I have to be home when my order is delivered?

FedEx and UPS do not require a signature and will leave the package in a suitable place near your door.

For freight shipments, you have to be present at the time of the delivery to inspect the package and contents for damages and sign the delivery receipt.

Please refer to our Shipping Policy for more details.

What is your return policy?

If you're not satisfied with an item that you purchased from Modern Blaze, you can initiate a return within 30 days after delivery for a refund, as long as the item is in its original condition and packaging. Items that have been used or modified in any way may not be returned.

Please refer to our Return Policy for further information.

How do I cancel my order?

You can cancel your order free of charge up to 48 hours after the order was placed and if the order has not been physically shipped. All unshipped orders canceled after 48 hours are subject to a $40 administration fee.

If your order has been shipped, a standard return procedure applies.

Submit your cancellation request to orders@modernblaze.com 
Refunds will only be issued to the original credit card that you use when placing your order.

Has my order shipped?

We will send you tracking information within 1 business day of your order leaving the warehouse to the e-mail address you provide when checking out.  

If you do not receive tracking information from us within 8 business days of your order feel free to follow up with us at orders@modernblaze.com and include your order number in the email.

You can track your shipment here: Shipment Tracking

When will my order be delivered?

Transit times vary by location. Delivery should be expected within 2-12 business days of placing the the order. 

We encourage you to track your package online or on the phone with the carrier. Most companies can provide an estimated delivery date

You can track your shipment here: Shipment Tracking

What if my order is damaged during shipment?

In the unlikely event that an item you ordered arrives damaged, you may return the item for a replacement or a full refund, as long as you report the issue within 5 days after delivery of the item. You will not be responsible for the shipping costs to return or replace the item.

For more information, please refer to our Shipping Policy

Do your fireplaces have any guarantee?

Yes, most manufacturers we work with offer a 12-months and more manufacturer warranty on their products, excluding accessories and ex-display items. We are confident that the products we supply are of a high quality and that you will be pleased with them. We also believe in providing the highest standard of customer service and products free from manufacturer's faults in performance or appearance.

If a product develops a fault within the warranty period, please contact the manufacturer directly. Some of the manufacturers offer online warranty registration, you can find this information on our website: http://modernblaze.com/pages/warranty-registration.

Please note that misusing your fireplace will void your warranty and you will not be eligible for a replacement. Make sure to read the product manual before you start using your fireplace. 

To check the warranty on a particular item, click on the warranty tab on the product page.

Do you have a showroom?

No, we do not have a showroom. Our store is 100% online - this allows us to eliminate unnecessary expenses and pass these savings on to you by offering much lower prices compared to any retailers.

Where are you located? Can I pick up my order myself?

Our fireplaces are shipped from several different warehouses. Please send us an email to support@modernblaze.com for information on a particular product. Make sure to include a complete name of the product and the state you are located in. 

Do you charge sales tax?

We do not collect sales tax from our customers, except for the customers located in Indiana. 

Where can I find the manuals on the website?

Installation Manuals can be found on the product page of each fireplace in the “DOWNLOADS” section.

Where can I find the Tech Specs on the website?

Tech Specs can be found on the product page of each fireplace in the “DOWNLOADS” section.

How many BTUs will I need?

The amount of BTUs required for your home is dependent on several factors such as the climate in your area, and several features of your home including the size, the floor plan (single-storey or two-storey), the room layouts, the quality of insulation, the quantity of windows, and the location of the fireplace / stove. On average, 5000 BTUs can heat up approximately 450 square feet, depending on floor plan, windows, ceiling height, etc. 

If you are deciding on the BTUs for your ethanol fireplace, please refer to this guide: What is the Largest Ethanol Fireplace for your Room?

Do I need to register my fireplace for warranty purposes?

Some manufacturers require customers to register their products. For more information go to Warranty Registration

More Q&A's can be found here