Touchstone Sideline Elite Smart Electric Fireplace (Alexa/Google Compatible)

So good

So far my experience has been great! The fireplace arrived quickly and in good condition. I have plugged it in to check it out and the flames are realistic, the small bevel around it will look great once installed. Lastly, there are so many options on the remote to customize the fireplace this will work for any scenario. I would definitely recommend buying this model.

Glad I bought this model

I have had this fireplace for a week or so and am finishing the surround to install it. Every night I put it up and then move it in the morning so I can work on the surround. Which is another way of saying it just looks and feels so cool I don't want to miss a night of watching it. This is an elegant and realistic electric fireplace. Pros: It looks pretty darn real on some settings. The flames are soothing and relaxing. While a big fan of real fires, my wife is allergic to the smoke so this turned out to be a great option. Because it turns on with a flick of a switch I will probably use it every day. While everyone knows that there is no smell, soot, smoke, carrying firewood. risk of fire etc. etc. I didn't anticipate how much more often I would use it versus the hassles of a real fire. The options are endless, although many of them aren't my taste, as I like to look as realistic as possible. The color arrays are impressive. Easy install once you have a place made for it. Cons: not really but... the crystals and driftwood are my choice. The logs are just ok. If they pulsated or changed they would be much more realistic. The heater is a bit loud. Not sure this could be improved but I didn't buy it for that reason. I can easily hear it even with the tv on. Overall very pleased with this model. The extra cost over the other model to me was worth it. The bezel is like the difference between an old tv and a newer model. For me the other bezels looked clunky, this looks elegant and modern. Of course there are more options. Is it a real fire? Of course not. Can you tell...it won't pass close scrutiny and make anyone believe its a real fire. it will however feel real. I really like it and expect that you will enjoy it. I will be back with additional comments and some photos once I have it all installed in it's new surround.

Top of the Line

We love this fireplace. The flames look very real, and the amount of control is exceptional (flame color, ember color, brightness levels, speed). I'm so glad we picked this unit. I look forward to years of use.

Great Purchase

The fireplace rattled, so I contacted Modern Blaze. They contacted Touchstone to troubleshoot the problem. Touchstone quickly came back with a suggestion and the problem was fixed. Modern Blaze has great responsive customer service.

If comparing it to other brands, this one is full of value. Well built and lots of features to customize the look. A must when looking at any electric fireplace. See what the fireplace looks like off. Some tend to look more pleasing than others. This unit would be slightly better if the height was a bit less. There is a lot of empty space above the logs, so a more narrow window would be better. But for the money this is a A+ unit.