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4.8 Based on 73 Reviews
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JH
01/11/2021
Josh H.
United States United States
I recommend this product
Looks great... when it works

Love the look of the flames and logs. That being said, it’s a little loud if you don’t recess it into something, makes a humming noise. The flames are frozen up about 50% of the time that it turns on. Seems to work better from the remote for some reason. Little disappointed but I have a stone fireplace built to fit that exact model so I can’t change to a new one now

Modern Blaze Touchstone Sideline 45 - Recessed Electric Fireplace (#80025) Review
01/11/2021
Modern Blaze

Hi Josh, Thank you for your feedback. The fireplace looks great on your stone fireplace. We are sorry to hear that you are having issues with the Sideline 45. Anyhow, we can help you contact the manufacturer and get some recommendations on how to go about resolving this issue. I will send you a private email and discuss this further. Thank you for your time.

KF
01/10/2021
Krista F.
United States United States
I recommend this product
Best Price- Same Product

I had been shopping for electric fireplaces by Touchstone for several months. I was hoping for discounts during Black Friday and ended up finding Modern Blaze through a YouTube video. I was pleasantly surprised that the price was much lower than directly through Touchstone. Product delivered on time and packaged/protected very well. We managed to finish the fireplace and it is everything I was hoping for. The Sideline 50 inch fireplace is realistic and has three different flame color combos. I love that you can dim the flame. We don't use the heat much- mostly for the ambiance.

Modern Blaze Touchstone Sideline 45 - Recessed Electric Fireplace (#80025) ReviewModern Blaze Touchstone Sideline 45 - Recessed Electric Fireplace (#80025) Review
SF
01/07/2021
Steven F.
United States United States
I recommend this product
Touchstone sideline 40”

Was easy to install and looks and works great!!!

Modern Blaze Touchstone Sideline 45 - Recessed Electric Fireplace (#80025) Review
CL
12/21/2020
Chris L.
United States United States
I recommend this product
Great service, perfect delivery

Everything was just perfect

AW
12/19/2020
Alice W.
United States United States
I recommend this product
not as advertised

product was advertised as having a glass face (website, instruction manual, installation video). NOTE: it comes with a MESH screen face, NOT glass. not look i was going for and no way to make it right. also, door of control panel in bottom right hand corner is sticky and VERY hard to open, so i just don't close it all the way, which is a pain.

12/29/2020
Modern Blaze

‘We value your feedback and your overall experience with us. We thank you for bringing this to our attention. It is always our goal to ensure that our customer’s order arrives completely. It looks like you’ve ordered for the TOUCHSTONE THE SIDELINE STEEL™ 50"- RECESSED ELECTRIC FIREPLACE (SKU: 80013) which is the sideline model with the stainless steel face as featured in the product description with Matte Black Steel Frame. Could you be perhaps referring to the TOUCHSTONE SIDELINE 50" (SKU 80004)? This model is the one with the glass face. I hope this clarifies. If the product isn’t installed yet and you would wish to order model 80004 instead, please feel free to reach out to us and we’d be glad to help rectify the situation’

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