Sunglo Optional Floor Clamps for A242 Heaters
If for any reason, you are unsatisfied with your purchase from Modern Blaze you may return it in its original condition and packaging within 30 days for a full refund. We'll even pay for return shipping!
FAST, FREE SHIPPING ON ALL ORDERS TO THE CONTINENTAL US
We offer standard free shipping within the Continental US. If you chose our free shipping, expect your order to arrive within 2-12 business days.
We also offer priority shipping option. With this option, many items the ship same day (if ordered by 11am EST, Monday-Friday) and delivery should be expected within 2-7 business days.
Please note that sometimes we experience unusually high demand and run out of stock. If this happens and the item you ordered is unavailable, we will notify you right away and offer you an option to either wait for the item to become available or to cancel your order.
We will also notify you of any changes in the anticipated ship date.
Our smaller, lighter orders (under 62 lbs) will ship via FedEx or UPS Ground. They will be delivered to your door without a signature requirement.
Our larger, heavier items will be shipped freight via a freight carrier like R+L Carriers, Estes, SAIA, FedEx or UPS Freight. These shipments are delivered curbside, a delivery appointment and an adult signature are required to receive the shipment.
Curbside delivery service provides delivery of your item(s) to the curb at the end of your driveway. This service does not include set up or assembly of items or removal of packaging materials. Your item will be delivered on a lift gate truck and will be taken off the truck by the delivery driver.
If you need inside delivery, we can arrange it for you at an extra cost. Please contact email@example.com for details.
Disclaimer: We have no influence over carrier's operations and we cannot make a package within their system move any quicker. We do not issue refunds if your package is not delivered at the time you want it. If you have a deadline, please order early to avoid disappointment. If you paid for our priority shipping and the item arrived later than 7 business days we will refund you the shipping cost.
Modern Blaze is not responsible for any delivery error from the shipping company when the information we have provided is correct. If your package is lost or stolen, we will open a claim with the shipping company and it may take up to 10 days to resolve.
30 DAY MONEY BACK GUARANTEE - NO RESTOCKING FEES - FREE RETURN SHIPPING
If you're not satisfied with an item that you purchased from Modern Blaze, you can return it within 30 days after delivery for a full refund, as long as the item is in its original condition and packaging. Items that have been used or modified in any way may not be returned.
To return an item, submit your request in writing and send it to firstname.lastname@example.org. We will send you a prepaid shipping label and instructions on how to send your item back to us.
The following items may not be returned:
- Products which are eligible for parts under manufacturer warranty;
- Items that have been used or modified in any way.
- Items without the original packaging.
- Made-to-order items.
- Any items shipped to Canada.
One Year Homeowner Limited Warranty/90 Day Commercial Warranty Infrared Dynamics (warrantor) will furnish the original owner replacement parts for any component part which fails before one year of residential use , or 90 days commercial use, following installation. At our option, Infrared Dynamics may offer to rebuild or replace the heater within the limited warranty period. Installation, use and maintenance must be in accordance with instructions contained in the Installation Instructions.
THE WARRANTY DOES NOT COVER:
Service and labor costs incurred for diagnosing, removing or reinstallation of the heater(s) or Parts(s) thereof;
Shipping and delivery charges for defective parts or the heater to the nearest distributor, as well as replacement parts, rebuilt or replacement heater from nearest Distributor or manufacturer to the claimant. Any costs pertaining to permits or materials for installation of the heater or parts;
Any product purchased over the Internet;
Damage or repairs due to faulty installation, misapplication, negligence, thermal shock, earthquake, flood, fire, and purposeful damage to the heater;
Failure to work due to electrical service including voltage conditions, blown fuses or circuit breakers, or damage due to the inadequacy or interruption of electrical Service.
Failure to work due to a break or interruption in natural gas or propane lines to the heater
General Conditions pertaining to Warranty
The warranty shall be null and void if the heater is not installed by a competent heating contractor or if the heater is not installed according to the Installation Instructions, normal industry practices and/or if the heater is not maintained and repaired according to the instructions.
Normal product wear (oxidation, scratches, battery replacement, etc.) does not constitute a material defect and applicable warranty claim. Written permission is required for the return of any parts or equipment and any such return must be made on the basis of transportation charges prepaid. Shipment may be refused unless prior written permission is obtained and goods returned prepaid.
LIMITATION ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability imposed on the sale of this heater under state law, are limited to a one-year duration for the heater or any of its parts. Some states do not allow limitations on how long an implied warranty lasts.