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Napoleon Alluravision Deep Built-in /Wall Mounted Electric Fireplace

NEFL50CHD

FREE Shipping: to 48 States, Curbside
Pre-Order Estimated Delivery: support@modernblaze.com
  • Napoleon Alluravision Deep Frameless Built-in /Wall Mounted Electric Fireplace

    Napoleon Authorized DealerNapoleon Alluravision Deep electric fireplace is available in 50" and 60" sizes. Heating rooms up to 800 square feet, allowing you to save money on your heating bill by heating only space you are in with a romantic flickering glow of a fireplace. With a variety of flame colors, speeds and brightness options, customizing your fireplace to match your unique style has never been easier!

    Napoleon Alluravision Deep fireplace comes standard with a crystal media
    ember bed and decorative driftwood which is illuminated by multicolor LED lights located underneath with 6 color options that are controlled separately from the flame.

    Easy to use, this electric fireplace is plug and play and controlled via a remote or a touchscreen. There are two installation options available: just hang on the wall and plug it in or recess into a wall and plug in or hard wire.

     


    FEATURES:

    • Clean Face and nearly frameless design
    • Can be fully recessed into the wall for a flush appearance or easily hang on the wall with a built-in bracket
    • Simply plugs into a 120V wall outlet or can be hardwired to 120V/240V
    • Warms up to 800 sq. ft. with up to 9,000 BTU’s and 
    • Six different ember bed color options: White, Blue, Green, Red, Yellow and Purple
    • Four flame color option: blue, orange yellow and multi-color
    • Five different flame speed options
    • Four flame brightness options
    • High intensity LED lights provide day or night intensity and require no servicing
    • Decorative fire glass and driftwood included
    • Paintable cord cover included (covers cord and can be painted to blend in with existing décor)
    • On-screen controls dim after 10 seconds disappearing completely off screen
    • WHISPER QUIETTM blower with boost function included (only 39db)
    • Full feature remote control included (controls flame speed, color, brightness, blower, heat output, and timer)
    • When turning the fireplace on and off the flames gradually start and stop
    • CSA Certified for use in the US and Canada
    • 2,800 Watts
    • 15 Amps
    • 120V/240V
    • Dimensions:
      • 50" model: 52 11/16” W x 17 5/16” H x 5 13/16" D
      • 60" model: 62 9/16” W x 17 5/16” H x 5 13/16" D
    • Flame Viewing Dimensions:
      • 50" model: 48 1/2” W x 11 1/16” H
      • 60" model: 58 5/16” W x 11 1/16” H
    • Framing Dimensions: 
      • 50" model: 50 13/16" W x 16 1/8" H x 6 1/16" D
      • 60" model: 60 11/16" W x 16 1/8" H x 6 1/16" D
    • Weight:
      • 50" model: 71.7 lbs
      • 60" model: 82.7 lbs
    • Cord located on the left side of the fireplace
      • 1 Year Manufacturer Warranty

      Downloads:

      Download Napoleon Fireplace Specs 
    • Limited Time Free Shipping

      Many items ship Same Day (if ordered by 11am EST, Monday-Friday). Transit times will vary, but delivery should be expected within 2-5 business days.

      All other items should ship within 2-7 business days of your order date. Transit times vary depending on location, but you should expect delivery within 2-12 business days of your order. 

      We will ship your order using the fastest and most reliable method. Generally, our smaller, lighter electric fireplaces will ship via FedEx or UPS. Larger, heavier electric fireplace packages ship via a truck freight carrier. Ex: Yellow Freight, Roadway, or FedEx Freight.

      We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out.

      Read our complete Shipping Policy for more details.

      Napoleon Fireplaces Shipping Map

    • Any unused, resalable merchandise in new, uninstalled condition and in original packaging may be returned for a refund within 30 days of the delivery date. 

      • You must notify us of your intent to return within 30 days of delivery date.
      • There is a 35% restocking fee charged for all returned items 
      • Our return policy applies to cancellations made after an item has shipped or refusal at time of delivery.
      • We will refund the product price only.
      • Inbound and outbound shipping costs will not be refunded.
      • Orders processed with discounted or free shipping will not have the initial shipping cost refunded.
      • Refunds will be applied to the same payment method used when original purchase was made.

      As a rule, the following cannot be returned:

      • Products which are eligible for parts under manufacturer warranty
      • Products that have had their original manufacturer packaging opened
      • Products that have been out of their original manufacturers packaging

      Download Napoleon Return Policy here

    • Each and every Napoleon fireplace, stove and insert is designed and manufactured to strict quality testing standards and backed by the President’s Limited Lifetime Warranty, guaranteed to give you the solid performance you deserve. (Registered under the world recognized ISO 9001-2008).

      Click here to download Napoleon Products Limited Lifetime Warranty

      Napoleon warranty registration: https://napoleonproducts.com/napoleon-product-registration/

      Napoleon warranty claim form: https://napoleonproducts.com/warranty-claim-consumer-form/

    • Napoleon Logo

      Napoleon’s electric fireplaces install in minutes, creating endless design possibilities for any room. A perfect solution for anyone wanting the calming aesthetics of a fireplace without the need for venting.

      Napoleon Fireplaces is proud to be committed to your total home comfort. Time after time, Napoleon has led the way with new and innovative, patented technology. We are proud to say that our products continuously surpass industry standards and our inspiration is you! More than anything we want you to feel confident in choosing Napoleon for your home. Our products are designed to provide that confidence and ensure that every Napoleon Product is beyond compare.

      It all began in 1976 when a small steel fabrication business launched by Wolfgang Schroeter started manufacturing steel railings in Barrie, Ontario, Canada. By 1981, the name “Napoleon” was born and, with it, the first single glass door (a first in the industry) using Pyroceram high-temperature ceramic glass and a cast iron frame. This was the first of many milestones for Wolf Steel and over the next few years, the demand for Napoleon’s wood stoves grew beyond Ontario’s borders to the rest of Canada and the United States. Napoleon works with its customers designing and implementing features sought after by discriminating consumers around the globe.

      Time after time Wolf Steel has led the way with new and innovative patented technology: exclusive PHAZER® logs, luxurious Napoleon Gas Grills and some of North America’s most advanced state-of-the-art fireplace technology. Innovative engineering and design, advanced manufacturing techniques, dedicated customer service, outstanding product quality, and superior warranties distinguish Napoleon from its competitors.

      Napoleon is an ISO9001 – 2008 registered company and operates with 1,200,000+ square feet of manufacturing space and over 1000 employees. We are North America’s largest privately owned manufacturer of quality wood and gas fireplaces (inserts and stoves), gourmet gas and charcoal grills, outdoor living products and heating & cooling products. The only gas furnaces made in Canada.

      Napoleon’s commitment to producing quality products combined with honest, reliable service has proven to be a successful framework to ensuring the continued rapid growth of the company.

      We are proud to be recognized as one of Canada’s Best Managed Companies and are dedicated to providing quality, home comfort products for over 38 years and counting.


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    Frequently Asked Questions

    Is the item in stock?

    We try to update our inventory as often as possible, however, sometimes our manufacturers run out of stock before we can catch that. 

    As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.

    If your item is on backorder or unavailable we will reach out to you via e-mail and you will decide whether to wait for the item to become available or cancel your order.  

    Do you offer any discounts?

    All our current deals and discounts can be found here: https://modernblaze.com/pages/modern-blaze-coupons

    Do you offer trade discounts?

    Yes. Details of the program and how to apply can be found here: Trade Membership Program.

    Do you price match?

    No, we do not. Our goal is to offer the best possible prices to our customers while respecting agreements with our manufacturers. As an authorized dealer, we are legally obligated to not set our prices below the minimum prices provided by the manufacturers. We can not price match any other sellers on the internet who are dishonest and violate these agreements.

    When will my order get shipped?

    Many items ship Same Day (if ordered by 11am EST, Monday-Friday). Transit times will vary, but delivery should be expected within 2-5 business days.

    All other items should ship within 2-7 business days of your order date. Transit times vary depending on location, but you should expect delivery within 4-12 business days of your order. You can check the status of your order here: Order Status 

    Please refer to our Shipping Policy for more details.

    What shipping options do you offer?

    We offer free standard shipping to the continental US. Lighter items get shipped UPS or FedEx Ground and larger items get shipped LTL freight. If you need a faster delivery or White Glove delivery, we can get you a quote. To get a quote, email support@modernblaze.com and include the name of the item you would like to purchase and your shipping address. (Expedited freight shipping cost usually starts at $500).

    Can you guarantee delivery?

    Generally, you should expect delivery within 2-12 business days of your order. However, we cannot guarantee the time that will take FedEx, UPS or a truck freight carrier to deliver your package. That is completely out of our hands and is determined exclusively by the workload and delivery schedule of a particular freight company. 

    Please track your package online or on the phone with the carrier. Our information is limited to the information they provide. We have no influence over carrier's operations and we cannot make a package within their system move any quicker.

    We do not issue refunds if your package is not delivered at the time you want it. Please order early to avoid disappointment.

    You can track your shipment here: Shipment Tracking

    How does the fireplace come when it is shipped to my home?

    Smaller, lighter packages (under 100 lbs) generally ship in one carton via FedEx or UPS ground. Larger and heavier items will be shipped LTL freight. Ethanol and gel fuel is always shipped separately.

    Do I have to be home when my order is delivered?

    FedEx and UPS do not require a signature and will leave the package in a suitable place near your door.

    For freight shipments, you have to be present at the time of the delivery to inspect the package and contents for damages and sign the delivery receipt.

    Please refer to our Shipping Policy for more details.

    What is your return policy?

    If you're not satisfied with an item that you purchased from Modern Blaze, you can initiate a return within 30 days after delivery for a refund, as long as the item is in its original condition and packaging. Items that have been used or modified in any way may not be returned.

    Please refer to our Return Policy for further information.

    How do I cancel my order?

    You can cancel your order free of charge up to 48 hours after the order was placed and if the order has not been physically shipped. All unshipped orders canceled after 48 hours are subject to a $40 administration fee.

    If your order has been shipped, a standard return procedure applies.

    Submit your cancellation request to orders@modernblaze.com 
    Refunds will only be issued to the original credit card that you use when placing your order.

    Has my order shipped?

    We will send you tracking information within 1 business day of your order leaving the warehouse to the e-mail address you provide when checking out.  

    If you do not receive tracking information from us within 8 business days of your order feel free to follow up with us at orders@modernblaze.com and include your order number in the email.

    You can track your shipment here: Shipment Tracking

    When will my order be delivered?

    Transit times vary by location. Delivery should be expected within 2-12 business days of placing the the order. 

    We encourage you to track your package online or on the phone with the carrier. Most companies can provide an estimated delivery date

    You can track your shipment here: Shipment Tracking

    What if my order is damaged during shipment?

    In the unlikely event that an item you ordered arrives damaged, you may return the item for a replacement or a full refund, as long as you report the issue within 5 days after delivery of the item. You will not be responsible for the shipping costs to return or replace the item.

    For more information, please refer to our Shipping Policy

    Do your fireplaces have any guarantee?

    Yes, most manufacturers we work with offer a 12-months and more manufacturer warranty on their products, excluding accessories and ex-display items. We are confident that the products we supply are of a high quality and that you will be pleased with them. We also believe in providing the highest standard of customer service and products free from manufacturer's faults in performance or appearance.

    If a product develops a fault within the warranty period, please contact the manufacturer directly. Some of the manufacturers offer online warranty registration, you can find this information on our website: http://modernblaze.com/pages/warranty-registration.

    Please note that misusing your fireplace will void your warranty and you will not be eligible for a replacement. Make sure to read the product manual before you start using your fireplace. 

    To check the warranty on a particular item, click on the warranty tab on the product page.

    Do you have a showroom?

    No, we do not have a showroom. Our store is 100% online - this allows us to eliminate unnecessary expenses and pass these savings on to you by offering much lower prices compared to any retailers.

    Where are you located? Can I pick up my order myself?

    Our fireplaces are shipped from several different warehouses. Please send us an email to support@modernblaze.com for information on a particular product. Make sure to include a complete name of the product and the state you are located in. 

    Do you charge sales tax?

    We do not collect sales tax from our customers, except for the customers located in Indiana. 

    Where can I find the manuals on the website?

    Installation Manuals can be found on the product page of each fireplace in the “DOWNLOADS” section.

    Where can I find the Tech Specs on the website?

    Tech Specs can be found on the product page of each fireplace in the “DOWNLOADS” section.

    How many BTUs will I need?

    The amount of BTUs required for your home is dependent on several factors such as the climate in your area, and several features of your home including the size, the floor plan (single-storey or two-storey), the room layouts, the quality of insulation, the quantity of windows, and the location of the fireplace / stove. On average, 5000 BTUs can heat up approximately 450 square feet, depending on floor plan, windows, ceiling height, etc. 

    If you are deciding on the BTUs for your ethanol fireplace, please refer to this guide: What is the Largest Ethanol Fireplace for your Room?

    Do I need to register my fireplace for warranty purposes?

    Some manufacturers require customers to register their products. For more information go to Warranty Registration

    More Q&A's can be found here