Do you worry about the longevity of your outdoor fire pit during the off-season or when not in use?
Without proper protection, your fire feature may be prone to damage and wear over time, leading to costly repairs or even replacement. After all, everything depreciates over time, even when made with high-quality materials.
With EcoSmart Fire Outdoor Covers, you can rest easy knowing that your fire pit is protected from the elements. These high-quality covers are designed to provide additional protection during the off-season or when not in use, ensuring EcoSmart Fire Fire Pits will last for many years.
Crafted from durable Oxford fabric, this outdoor cover is not only waterproof but also stain-resistant. It is available in different sizes to fit a range of fire pits, fire screens, and tank stools.
Invest in the perfect solution to keep your ethanol or gas fire pit protected year-round. Shop with free shipping on all accessories here!
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EcoSmart Fire offers a full 2-year warranty from date of purchase on stainless steel parts including raw, linished and powder coated.
Mild steel including powder coated and chrome plated, concrete composite, glass, leather, fabric and MDF (painted or cement rendered) are covered for 1 year from the date of purchase.
Chips and scratches are not covered by warranty. Natural variation in color, texture and porosity may occur with Concrete Composite products and are considered inherent and valued qualities of the material. Non-structural hairline cracks are possible and shall not be considered a manufacturing defect.
What if I have modified the product?
If the product has been modified or altered in any way, it will not be covered under warranty unless the modifications were approved in writing by EcoSmart Inc or The Fire Company Pty Ltd. However, EcoSmart Fire is happy to provide assistance with any issues you are experiencing.
How do I submit a warranty claim?
You will need to provide proof of purchase along with a description and images of the issue. Once you’ve gathered this information, please email all details to customersupport@ecosmartfire.com. Your claim will be reviewed within 7 days and you will be contacted with a decision and the next steps, if applicable.
We understand that buying a fireplace online without seeing it in person can be challenging. Let us help!
