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Fast, Free Standard Shipping: All orders ship free to the contiguous U.S. Most orders arrive in 2–12 business days (ships in 1–5 days, transit 1–7 days).
- Free 30-Day Returns: Send items back in original condition/packaging for a full refund. We even cover return shipping—no restocking fees.
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Exclusions: Made-to-order items, used/modified products, items without original packaging, fuel, and select brands (Anywhere Fireplace, Victory Heaters, Amantii, Remii, Sierra Flame) are not eligible for return. No returns on shipments outside the contiguous U.S.
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Freight Deliveries: Heavy items ship curbside via freight carrier (appointment + signature required). Inside delivery available for an extra fee.
