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Customer Reviews
5.0 Based on 14 Reviews
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PR
02/27/2021
Paul R.
United States United States
I recommend this product
Touchstone Elite

The fireplace is perfect for recessing and the slim frame allows for maximal flame display. Plenty of color combos. I've seen reviews saying it's noisy with the heater on but it's nothing more than a normal space heater warming up sound and personally I kind of enjoyed the low hum. Modern Blaze delivered the fireplace within 2 days of ordering and it was securely packaged with plenty of padding. Not really a big issue for me but customer service on the phone seemed to be 3rd party and clueless. They told me to use email to communicate when my original fireplace was put on backorder and they could not do much over the phone. Once I emailed customer service was very quick to respond and greatly helped out on ordering the larger size.

MH
12/10/2020
Melissa H.
Philippines Philippines
I recommend this product
Great Product

We love the fireplace! Easy to install, looks stunning, and works as advertised.

Modern Blaze Touchstone Sideline Elite Recessed Electric Fireplace ReviewModern Blaze Touchstone Sideline Elite Recessed Electric Fireplace ReviewModern Blaze Touchstone Sideline Elite Recessed Electric Fireplace Review
LL
11/20/2020
laurence l.
United States United States
I recommend this product
Love this fireplace!

Once I got this installed I was even more impressed than what I had originally imagined. It looks really good in the space. I can’t wait for night time now so that I can turn it on and enjoy looking at it! The color options are really good, and the heater works just fine.

Modern Blaze Touchstone Sideline Elite Recessed Electric Fireplace Review
KA
10/19/2020
Kristin A.
United States United States
I recommend this product
Touchstone elite

Super easy to install and it looks amazing!

SC
09/17/2020
Scott C.
United States United States
I recommend this product
Touchstone Sideline

I received it quickly, but I have not installed it yet.

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