Fire Sense Stainless Steel Pyramid Flame Propane Patio Heater (#60523)
Our patented Stainless Steel Pyramid Flame Heater brings a new dimension to outdoor heating. This stylish unit provides a uniquely visual flame while providing heat in every direction, and will be the focal point of any outdoor setting.
This high quality unit features a tip over protection system for your safety. Attached wheels provide easy mobility.
- Reliable electronic igniter
- 40,000 BTUs
- Stainless steel burners & heating grid
- Uses standard 20 lb LPG BBQ tank – NOT INCLUDED
- Safety auto shut off tilt valve
- Stainless steel construction
- Convenient wheel assembly
- Ships in one carton
- Consumption Rate (Approx)10 hrs – 20 lb LPG tank
- Assembled dimensions: 20.5” W x 20.5” L x 88.3” H
- Weight: 65 lbs
If for any reason, you are unsatisfied with your purchase from Modern Blaze you may return it in its original condition and packaging within 30 days for a full refund. We'll even pay for return shipping!
FAST, FREE SHIPPING ON ALL ORDERS TO THE CONTINENTAL US
We offer standard free shipping within the Continental US. If you chose our free shipping, expect your order to arrive within 2-12 business days.
We also offer priority shipping option. With this option, many items the ship same day (if ordered by 11am EST, Monday-Friday) and delivery should be expected within 2-7 business days.
Please note that sometimes we experience unusually high demand and run out of stock. If this happens and the item you ordered is unavailable, we will notify you right away and offer you an option to either wait for the item to become available or to cancel your order.
We will also notify you of any changes in the anticipated ship date.
Our smaller, lighter orders (under 62 lbs) will ship via FedEx or UPS Ground. They will be delivered to your door without a signature requirement.
Our larger, heavier items will be shipped freight via a freight carrier like R+L Carriers, Estes, SAIA, FedEx or UPS Freight. These shipments are delivered curbside, a delivery appointment and an adult signature are required to receive the shipment.
Curbside delivery service provides delivery of your item(s) to the curb at the end of your driveway. This service does not include set up or assembly of items or removal of packaging materials. Your item will be delivered on a lift gate truck and will be taken off the truck by the delivery driver.
If you need inside delivery, we can arrange it for you at an extra cost. Please contact email@example.com for details.
Disclaimer: We have no influence over carrier's operations and we cannot make a package within their system move any quicker. We do not issue refunds if your package is not delivered at the time you want it. If you have a deadline, please order early to avoid disappointment. If you paid for our priority shipping and the item arrived later than 7 business days we will refund you the shipping cost.
Modern Blaze is not responsible for any delivery error from the shipping company when the information we have provided is correct. If your package is lost or stolen, we will open a claim with the shipping company and it may take up to 10 days to resolve.
30 DAY MONEY BACK GUARANTEE - NO RESTOCKING FEES - FREE RETURN SHIPPING
If you're not satisfied with an item that you purchased from Modern Blaze, you can return it within 30 days after delivery for a full refund, as long as the item is in its original condition and packaging. Items that have been used or modified in any way may not be returned.
To return an item, submit your request in writing and send it to firstname.lastname@example.org. We will send you a prepaid shipping label and instructions on how to send your item back to us.
The following items may not be returned:
- Products which are eligible for parts under manufacturer warranty;
- Items that have been used or modified in any way.
- Items without the original packaging.
- Made-to-order items.
- Any items shipped to Canada.
All Fire Sense/Patio Sense products are warranted to be free from defects in materials or workmanship for one year from the date of purchase. Within this period, Fire Sense/Patio Sense will, at its sole option, repair or replace any components which fail in normal use. Such repairs or replacements will be made at no charge to the customer for parts or labor, provided that the customer shall be responsible for any transportation cost. This warranty does not cover failures due to abuse, misuse, accident or unauthorized alterations or repairs.
Fire Sense/Patio Sense retains the exclusive right to repair or replace the product or offer a full refund of the purchase price at its sole discretion .
PROCEDURE FOR CLAIMS UNDER LIMITED WARRANTY
To obtain warranty service, an original or copy of the sales receipt from the original retailer is required. Online auction confirmations are not accepted for warranty verification, and Fire Sense/Patio Sense will not replace missing components from any package purchased through an online auction. Fire Sense/Patio Sense retains the exclusive right to either repair or replace the unit with a newly overhauled (NOH) unit or new unit at its sole discretion. Call or e-mail Fire Sense/Patio Sense Customer Service and describe the problem you are experiencing and request a Return Material Authorization (RMA) tracking number. In addition to your original sales receipt, you will need to provide the unit’s serial number (if available), your return shipping address, a daytime telephone number and an e-mail address.
Fire Sense is the leading brand name in outdoor heating and electric fireplaces. Established in 1998, as one of the brands of the Well Traveled Living product family, Fire Sense focuses on innovative design, product quality and world class customer service. The Fire Sense product range consists of gas and electric patio heaters, fire pits, patio fireplaces, patio torches and electric fireplaces. All Fire Sense products are designed in the United States and manufactured around the globe. Fire Sense products can be found at major retailers, specialty stores, catalogs and online. Every Fire Sense product comes with a one year guarantee. Exceptional customer service is available online or toll free from the company’s Amelia Island, Florida customer support center. Additionally, warranty or replacement parts are available for same day shipment. Fire Sense is continually developing new product technologies and designs. We welcome the opportunity to earn your business. Fire Sense, “The Fire of Living”.
The coolest heater on the market! I use it all the time and everyone is astonished by the flame. One word of advice would be to read all the instructions before you begin putting it together. I spent over 4 hours putting it together! The instructions tell you to install one thing and then later on you have to install something else which requires you take apart what you just assembled.
Easier to put together than I expected
The fire sense stainless steel pyramid is visually appealing once set up and provides a good ambiance. Unfortunately, it came with a onset of issues. First, the directions are absolutely terrible. I remodel houses for a living and while i'm not a handyman, I still know my way around tools and can follow directions. The directions are so vague for reasons that are unknown to me. It would take 1 hour to create proper directions for this and they have failed to do so. The 2nd issue is that it doesn't put out enough heat. The flame is on full blast and it looks great but compared to other space heaters, it does little to actually heat space. If you stand right next to it and put your hands up, you may be ok. So all in all, I like the product once it was put together and it looks beautiful. But for practical purposes, there are better heaters on the market with better directions.
So nice but horrible instructions.