Fire Sense 28” Bon Fire® Portable Patio Fireplace (#01471)

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  • Fire Sense 28” Bon Fire® Wood Burning Portable Patio Fireplace  (#01471)

    Fire Sense Authorized DealerProviding the ultimate deluxe mobile patio fireplace, our patented 28” Bon Fire® Patio Fireplace has a porcelain enamel bowl and lid and a steel grate for wood. The silver high temperature painted center steel fire screen keeps the fire contained but visible. This attractive unit’s patented center door allows easy access to the fire. The convenient wheels and handle assembly allow you to position this unique item in the perfect spot for your outdoor entertaining.


    FEATURES:

    • Porcelain enamel bowl & lid
    • Patented original design
    • Adjustable air vent
    • Steel grate for wood
    • Convenient wheels & handle grip
    • Tabs in bowl secure screen to bowl to safely move the unit around patio
    • Powder coated steel support frame
    • High temperature painted center fire screen, spark arrester
    • Assembled dimensions: 32.7 ” L x 28” W x 45.7” H
    • Weight: 32 lbs


          DOWNLOADS:


          CAUTION: It is not recommended to use this fire place on a wooden or other combustible surface or any surface that is not entirely resistant to high heat. However, if you intend to use this item on a wooden deck other combustible surface or any surface that is not entirely resistant to high heat, you must use a non-flammable and heat-resistant material such as concrete pavers, brick or stone between the fire place and the surface.
        • Limited Time Free Shipping

          Many items ship Same Day (if ordered by 11am EST, Monday-Friday). Transit times will vary, but delivery should be expected within 2-5 business days.

          All other items should ship within 2-7 business days of your order date. Transit times vary depending on location, but you should expect delivery within 2-12 business days of your order. 

          We will ship your order using the fastest and most reliable method. Generally, our smaller, lighter electric fireplaces will ship via FedEx or UPS. Larger, heavier electric fireplace packages ship via a truck freight carrier. Ex: Yellow Freight, Roadway, or FedEx Freight.

          We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out.

          Read our complete Shipping Policy for more details.

           

          Shipping Timeline Modern Blaze for Fire Sense
        • 100% Satisfaction Guarantee

          Modern Blaze is committed to providing the best customer service in the industry. Our goal is to make your shopping experience as stress-free as possible and ensure that you are 100% happy with your purchase. We will do our best to satisfy your requirements.

          Modern Blaze offers a 30 Day Money Back Guarantee return policy

          Any unused, resalable merchandise in new, uninstalled condition and in original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*. 

          • You must notify us of your intent to return within 30 days of delivery date.
          • There is no restocking fee charged for items returned in their original packaging, unused, unopened with all the paperwork
          • Our return policy applies to cancellations made after an item has shipped or refusal at time of delivery.
          • We will refund the product price only.
          • Inbound and outbound shipping costs will not be refunded.
          • Orders processed with discounted or free shipping will not have the initial shipping cost refunded.
          • Refunds will be applied to the same payment method used when original purchase was made.

          As a rule, the following cannot be returned:

          • Products which are eligible for parts under manufacturer warranty
          • Products that have had their original manufacturer packaging opened
          • Products that have been out of their original manufacturers packaging

          For more information on product returns please refer to our full Return Policy

           

        • All Fire Sense/Patio Sense products are warranted to be free from defects in materials or workmanship for one year from the date of purchase. Within this period, Fire Sense/Patio Sense will, at its sole option, repair or replace any components which fail in normal use. Such repairs or replacements will be made at no charge to the customer for parts or labor, provided that the customer shall be responsible for any transportation cost. This warranty does not cover failures due to abuse, misuse, accident or unauthorized alterations or repairs.

          Fire Sense/Patio Sense retains the exclusive right to repair or replace the product or offer a full refund of the purchase price at its sole discretion .

          PROCEDURE FOR CLAIMS UNDER LIMITED WARRANTY

          To obtain warranty service, an original or copy of the sales receipt from the original retailer is required. Online auction confirmations are not accepted for warranty verification, and Fire Sense/Patio Sense will not replace missing components from any package purchased through an online auction. Fire Sense/Patio Sense retains the exclusive right to either repair or replace the unit with a newly overhauled (NOH) unit or new unit at its sole discretion. Call or e-mail Fire Sense/Patio Sense Customer Service and describe the problem you are experiencing and request a Return Material Authorization (RMA) tracking number. In addition to your original sales receipt, you will need to provide the unit’s serial number (if available), your return shipping address, a daytime telephone number and an e-mail address.

          Phone: 1-866-985-7877
          E-mail: cservice@welltraveled.net

        • 100% Best Price Guarantee

          We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

          To request your partial refund simply e-mail us your order number with a link to the same product on our website, or on our competitor's website within six months from the date of your order and we will process the credit accordingly.

          Email: pricematch@modernblaze.com

          Our 100% Best Price Guarantee has some limitations:

          • You must purchase the item from our website before requesting your Price Match Guarantee
          • Promotions such as rebates and "buy one get one free" offers are not eligible
          • The item must be in stock on the competitor's website
          • The competitor must be an online store, they may not have a retail location
          • The website can not be a discounter or auction website (for example, eBay, Overstock, etc.)
          • The competitor must be an Authorized Retailer for the product in question
          • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
          • Fire Sense is the leading brand name in outdoor heating and electric fireplaces. Established in 1998, as one of the brands of the Well Traveled Living product family, Fire Sense focuses on innovative design, product quality and world class customer service. The Fire Sense product range consists of gas and electric patio heaters, fire pits, patio fireplaces, patio torches and electric fireplaces. All Fire Sense products are designed in the United States and manufactured around the globe. Fire Sense products can be found at major retailers, specialty stores, catalogs and online. Every Fire Sense product comes with a one year guarantee. Exceptional customer service is available online or toll free from the company’s Amelia Island, Florida customer support center. Additionally, warranty or replacement parts are available for same day shipment. Fire Sense is continually developing new product technologies and designs. We welcome the opportunity to earn your business. Fire Sense, “The Fire of Living”.


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          Fire Sense 28” Bon Fire® Portable Patio Fireplace (#01471) has a rating of 4.0 stars based on 2 reviews.


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          Frequently Asked Questions

          Is the item in stock?

          We try to update our inventory as often as possible, however, sometimes our manufacturers run out of stock before we can catch that. 

          As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.

          If your item is on backorder or unavailable we will reach out to you via e-mail and you will decide whether to wait for the item to become available or cancel your order.  

          Do you offer any discounts?

          All our current deals and discounts can be found here: https://modernblaze.com/pages/modern-blaze-coupons

          Do you offer trade discounts?

          Yes. Details of the program and how to apply can be found here: Trade Membership Program.

          When will my order get shipped?

          Many items ship Same Day (if ordered by 11am EST, Monday-Friday). Transit times will vary, but delivery should be expected within 2-5 business days.

          All other items should ship within 2-7 business days of your order date. Transit times vary depending on location, but you should expect delivery within 4-12 business days of your order. You can check the status of your order here: Order Status 

          Please refer to our Shipping Policy for more details.

          Can you guarantee delivery?

          Generally, you should expect delivery within 2-12 business days of your order. However, we cannot guarantee the time that will take FedEx, UPS or a truck freight carrier to deliver your package. That is completely out of our hands and is determined exclusively by the workload and delivery schedule of a particular freight company. 

          Please track your package online or on the phone with the carrier. Our information is limited to the information they provide. We have no influence over carrier's operations and we cannot make a package within their system move any quicker.

          We do not issue refunds if your package is not delivered at the time you want it. Please order early to avoid disappointment.

          You can track your shipment here: Shipment Tracking

          How does the fireplace come when it is shipped to my home?

          Smaller, lighter packages (under 100 lbs) generally ship in one carton via FedEx or UPS ground. Larger and heavier items will be shipped LTL freight. Ethanol and gel fuel is always shipped separately.

          Do I have to be home when my order is delivered?

          FedEx and UPS do not require a signature and will leave the package in a suitable place near your door.

          For freight shipments, you have to be present at the time of the delivery to inspect the package and contents for damages and sign the delivery receipt.

          Please refer to our Shipping Policy for more details.

          What is your return policy?

          Unused, resalable merchandise in new, uninstalled condition and in original packaging may be returned for a refund within 30 days of the delivery date*.

          *Our return policy does not apply to Amantii, Anywhere Fireplace, and Classic Flames products. These manufacturers do not accept customer remorse returns for any reason. If you are interested in purchasing one of these brands, please make sure you take all the correct measurements you need before placing the order. 

          You can submit your return request here: Return Center

          Please refer to our Return Policy for further information.

          Has my order shipped?

          We will send you tracking information within 1 business day of your order leaving the warehouse to the e-mail address you provide when checking out.  

          If you do not receive tracking information from us within 8 business days of your order feel free to follow up with us at orders@modernblaze.com and include your order number in the email.

          You can track your shipment here: Shipment Tracking

          When will my order be delivered?

          Transit times vary by location. Delivery should be expected within 2-12 business days of placing the the order. 

          We encourage you to track your package online or on the phone with the carrier. Most companies can provide an estimated delivery date

          You can track your shipment here: Shipment Tracking

          What if my order is damaged during shipment?

          All damage claims including FedEx, UPS, and freight must be submitted in writing within 24 hours of delivery. Please take pictures of the box and the damaged item(s) and email them to us: damages@modernblaze.com

          Please inspect the packaging of your item(s) when they are delivered (for freight) or as soon as UPS or FedEx drops off the package.

          For freight deliveries: you must inspect the box and all the items in the box for damages at the time of delivery. If you notice any damage you should make a note on the delivery receipt “CARTON DAMAGED” when signing for delivery. Then take pictures of the box and the damage item(s), and send them to damages@modernblaze.com within 24 hours of delivery.  We will process a damage claim on your behalf. 

          Do your fireplaces have any guarantee?

          Yes, we only work with the manufacturers that offer a 12-months and more manufacturer's warranty for all fireplaces and burners, excluding accessories and ex-display items. If a product develops a fault within the warranty period, please contact the manufacturer directly. Some of the manufacturers offer online warranty registration, you can find this information on our website: http://modernblaze.com/pages/warranty-registration.

          Please note that misusing your fireplace will void your warranty and you will not be eligible for a replacement. Make sure to read the product manual before you start using your fireplace. 

          Do you have a showroom?

          No, we do not have a showroom. Our store is 100% online - this allows us to eliminate unnecessary expenses and pass these savings on to you by offering much lower prices compared to any retailers.

          Where are you located? Can I pick up my order myself?

          Our fireplaces are shipped from several different warehouses. Please send us an email to support@modernblaze.com for information on a particular product. Make sure to include a complete name of the product and the state you are located in. 

          Do you charge sales tax?

          We do not collect sales tax from our customers, except for the customers located in Indiana. 

          Where can I find the manuals on the website?

          Installation Manuals can be found on the product page of each fireplace in the “DOWNLOADS” section.

          Where can I find the Tech Specs on the website?

          Tech Specs can be found on the product page of each fireplace in the “DOWNLOADS” section.

          How many BTUs will I need?

          The amount of BTUs required for your home is dependent on several factors such as the climate in your area, and several features of your home including the size, the floor plan (single-storey or two-storey), the room layouts, the quality of insulation, the quantity of windows, and the location of the fireplace / stove. On average, 5000 BTUs can heat up approximately 450 square feet, depending on floor plan, windows, ceiling height, etc. 

          If you are deciding on the BTUs for your ethanol fireplace, please refer to this guide: What is the Largest Ethanol Fireplace for your Room?

          Do I need to register my fireplace for warranty purposes?

          Some manufacturers require customers to register their products. For more information go to Warranty Registration

          More Q&A's can be found here