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Duraflame 20" Crackling Log Set - Fireplace Insert, No Heat (DFL001)

DFL001

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  • Duraflame 20" Electric Fireplace Log Set Insert with Crackling Noise (DFL001)

    Duraflame Authorized DealerPlace this LED Duraflame crackling log set with realistic ember bed into an existing fireplace and watch the dancing flames project on to the back of the existing fireplace. The realistic log set and ember bed sit in an Antique Bronze finish fire grate and feature a rolling, pulsating flame effect with crackling log sound. Use it during the holidays, in winter or anytime for a cozy fire ambiance.


    FEATURES:

    • Crackling Electric Log Set With Grate (No Heat)
    • Rolling, pulsating, realistic log set and ember bed projects flames onto the back of an existing fireplace
    • Looks realistic on or off
    • 3 volume settings: Low, Medium and High
    • Operates with or without crackling log sounds
    • This log set does not provide heat, it is for appearance only
    • Fire grate with Antique Bronze Finish
    • Long lasting, energy-saving LED technology
    • Remote control
    • Dimensions: 19.5"w x 7.3"d x 10.5"h
    • Weight: 5.7 lbs.
    • 1-Year Manufacturer Warranty

    Downloads:

    • Limited Time Free Shipping

      All in-stock items ship within 2-7 business days of your order date. Transit times vary depending on location, but you should expect delivery within 5-12 business days of your order. 

      We will ship your order using the fastest and most reliable method. Generally, our smaller, lighter electric fireplaces will ship via FedEx or UPS. Larger, heavier electric fireplace packages ship via a truck freight carrier. Ex: Yellow Freight, Roadway, or FedEx Freight.

      We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out.

      Read our complete Shipping Policy for more details.

      Shipping Timeline Modern Blaze for Classic Flame
    • Classic Flame and Duraflame will not accept customer remorse returns for any reason. If you are interested in purchasing a fireplace, please make sure you take all the correct measurements you need before placing the order.

      If you refuse delivery of a product or it is unable to be delivered to the address you provided, we are unable to track your package back and it will result in not being able to refund your purchase.

      In the event of damage to your product in shipping, please note it on the paperwork provided by the driver, take pictures, and contact damage@modernblaze.com immediately to arrange for replacement and pick-up.

    • Duraflame Warranty

      1-year limited manufacturer warranty

      Register your product here: https://www.tsicustomerservice.com/open_registration.aspx

    • Duraflame LogoDuraflame is America's Fire Log Brand Leader with 40 Years of Experience in Fire Logs and other Fire Products. Duraflame brand is managed and distributed by Twin-Star International.

      Twin-Star International was founded on three basic commitments – to create revolutionary designs, have consistent unbeatable quality and to provide astounding customer service on both the business and consumer levels. Today these three commitments have become the keystone within each of their brands.


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    Duraflame 20" Crackling Log Set - Fireplace Insert, No Heat (DFL001) has a rating of 5.0 stars based on 1 reviews.


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    Frequently Asked Questions

    Is the item in stock?

    We strive to update our inventory as often as possible. If for some reason your item became out of stock we will reach out to you via e-mail and you will decide whether to wait for the item to become available or cancel your order.  

    Do you offer any discounts?

    All our current deals and discounts can be found here: Modern Blaze Coupons and in the announcement bar at the top of the website. 

    Do you offer trade discounts?

    Yes. Details of the program and how to apply can be found here: Trade Membership Program.

    Do you price match?

    No, we do not. Our goal is to offer the best possible prices to our customers while respecting agreements with our manufacturers. As an authorized dealer, we are legally obligated to not set our prices below the minimum prices provided by the manufacturers. We can not price match any other sellers on the internet who are less careful about these agreements.

    When will my order get shipped?

    Many items ship Same Day (if ordered by 11 am EST, Monday-Friday). All other items should ship within 2-7 business days of your order date.

    What shipping options do you offer?

    We offer free standard shipping (curbside) to the continental US. If you need a faster delivery, inside delivery, or a White Glove delivery, we can get you a quote. To get a quote please email support@modernblaze.com.

    Can you guarantee delivery?

    Generally, you should expect delivery within 2-12 business days of your order. However, we cannot guarantee the time that will take FedEx, UPS or a freight carrier to deliver your package. That is completely out of our hands and is determined exclusively by the workload and delivery schedule of a particular freight company. 

    How does the fireplace come when it is shipped to my home?

    Smaller, lighter packages (under 100 lbs) generally ship via FedEx or UPS ground and are left at the door with no signature requirement. Larger and heavier items are shipped LTL freight. They require a delivery appointment and signature of an adult.

    Do I have to be home when my order is delivered?

    FedEx and UPS do not require a signature and will leave the package in a suitable place near your door. For freight shipments, you have to be present at the time of the delivery to inspect the package and contents for damages and sign the delivery receipt.

    What is your return policy?

    If you're not satisfied with an item that you purchased from Modern Blaze, you can initiate a return within 30 days after delivery for a refund, as long as the item is in its original condition and packaging. Items that have been used or modified in any way may not be returned.

    How do I cancel my order?

    You can cancel your order free of charge up to 48 hours after the order was placed and if the order has not been physically shipped. If your order has been shipped, a standard return procedure applies. Submit your cancellation request to support@modernblaze.com.

    Has my order shipped?

    We will send you an email notifying you that your order has shipped within 1 business day of your order leaving the warehouse to the e-mail address you provide when checking out.  

    When will my order be delivered?

    Transit times vary by location. Delivery should be expected within 2-12 business days of placing the order. 

    What if my order is damaged during shipment?

    In the unlikely event that an item you ordered arrives damaged, you may return it for a replacement or a full refund, as long as you report the issue within 5 days after delivery of the item. You will not be responsible for the shipping costs to return or replace the item.

    Do your fireplaces have any guarantee/warranty?

    Yes, all manufacturers we work with offer a 12-months or longer manufacturer warranty on their products. You can find warranty information on each product page and in product manuals.

    Do you have a showroom?

    No, we do not have a showroom. Our store is 100% online - this allows us to eliminate unnecessary expenses and pass these savings on to you by offering much lower prices compared to any retailers.

    Where are you located? Can I pick up my order myself?

    Our fireplaces are shipped from several different warehouses. Please send us an email to support@modernblaze.com for information on a particular product. 

    Do you charge sales tax?

    We do not collect sales tax from our customers, except for the customers located in Indiana. 

    Where can I find the manuals on the website?

    Installation Manuals can be found on each product page in the “DOWNLOADS” section.

    Where can I find the Tech Specs on the website?

    Tech Specs can be found on each product page in the “DOWNLOADS” section.

    More Q&A's can be found here