Decorative White Stones #10's for Ethanol Fireplaces by Bio-Blaze (BB-AST)

Sold Out $ 99.00

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About Brand

Decorative White Stones #10's for Ethanol Fireplaces by Bio-Blaze (BB-AST)

Bio-Blaze® offers you the high quality, heat resistant decorative stones to make your fireplace complete. These stones are suitable to all bio-ethanol fireplaces and enhance the design of your unit.

FEATURES:
- Quantity: +/- 35 to 40 pieces
- Product Dimensions: Approximate measure L ½" to 3" x D ½" to 2"
- Weight: 2.8 kg - 6 lbs
- To be placed around the flame
Limited Time Free Shipping

All in-stock other items ship within 2-7 business days of your order date. Transit times vary depending on location, but you should expect delivery within 5-12 business days of your order.

We will ship your order using the fastest and most reliable method. Generally, our smaller, lighter electric fireplaces will ship via FedEx or UPS. Larger, heavier electric fireplace packages ship via a truck freight carrier. Ex: Yellow Freight, Roadway, or FedEx Freight.

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out.

Read our complete Shipping Policy for more details.
All Bio-Blaze® USA sales are final. Any claims for damages or non-receipt of goods must be made within seven (7) business days of receipt.

There is a 20% re-stocking fee for authorized returns that are unused (other than damages).

A merchandise credit will be issued upon receipt and inspection of the authorized return.
For more information on product returns please refer to our full Return Policy
3 years warranty on the fireplace. There is no warranty on the accessories such as stones, ceramic wood, funnel and the lighter or if any modification has been done to the Bio-Blaze® product. No modifications can be made on the product. Use only genuine replacement parts. Bio-Blaze® reserves the right to make any technical alterations in order to improve the product and its characteristics/ safety.
100% Best Price Guarantee

We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us your order number with a link to the same product on our website, or on our competitor's website within six months from the date of your order and we will process the credit accordingly.

Email: pricematch@modernblaze.com

Our 100% Best Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and "buy one get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (for example, eBay, Overstock, etc.)
- The competitor must be an Authorized Retailer for the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
Bio-Blaze®, a family owned Belgium company founded in 2002 by Bart Lensink, aims at offering the market a range of revolutionary flue less fireplaces. Bio-Blaze® products are assembled in their own Belgium and USA factories enabling them to offer safe products of the highest quality.

Bio-Blaze® fireplaces and burners are all patented, tested and approved products.

Whether you want to renovate a fireplace or are looking for an out-of-the-box solution, Bio-Blaze® offers you a wide range of innovative products designed to suit all your fireplace needs.

No chimney! No gas! No smoke! This means that everyone can enjoy the warmth of a real flame. The Bio-Blaze® fireplaces run on bio-ethanol fuel and do not need a chimney. They do not rely on any external connection (electricity or gas).

The design of the fireplaces are specifically created for either interior and exterior use and decoration. Their natural yellow flames will instantly create a cozy atmosphere. In a condo, house or loft, on a balcony or in a garden, they can be easily attached to a wall, placed in an open space or put on a coffee table.

Sold Out $ 99.00

Do you offer any discounts?

All our current deals and discounts can be found on our website. You might see a pop-up box with a coupon offer or a coupon code right under the price on the product page or on the bar at the very top of the page. You might also want to subscribe to our email list (at the bottom of the page) to receive notifications about our future promotions.

Do you offer trade discounts?

Yes. Details of the program and how to apply can be found here: Trade Membership Program

When will my fireplace arrive?

Many items ship Same Day (if ordered by 11am EST, Monday-Friday). Transit times will vary, but delivery should be expected within 2-7 business days.
All other items should ship within 2-5 business days of your order date. Transit times vary depending on location, but you should expect delivery within 2-10 business days of your order. Please see Shipping Information for more details.

How does the fireplace come when it is shipped to my home?

Smaller, lighter packages generally ship in one carton via FedEx or UPS ground. Larger and heavier items will be shipped freight.

Do I have to be home when my order is delivered?

For smaller items that deliver via FedEx of UPS, you generally do not have to be home. The Carrier will leave the package at your door or designated package delivery area.
Larger items that are delivered via freight carrier require your signature. The freight company will call you at least 24 hours in advance to make a delivery appointment.

What is your return policy?

Should you be dissatisfied with your purchase, we will refund 100% of your purchase amount with no re-stocking fees, you only have to pay for the return shipping*. Just call or email us for return instructions within 14 days of receiving your shipment. The returned item must be in sellable condition and in the original packaging. You will be responsible for the cost of return freight.

*Our return policy does not apply to Amantii, Anywhere Fireplace, and Classic Flames products. These manufacturers do not accept customer remorse returns for any reason. If you are interested in purchasing one of these brands, please make sure you take all the correct measurements you need before placing the order.

Please read our Return Policy for further information.

Has my order shipped?

When your order is shipped, a notification will be sent to the email address we have on file. This email will include a tracking number that will allow you determine the delivery date and status.

What if my order is damaged during shipment?

In the unlikely event your purchase is damaged:

Please note all the damages on the bill of lading, refuse the shipment and contact us immediately, email damages@modernblaze.com.

YOU MUST CONTACT US WITHIN 7 DAYS from the date of delivery to report damaged or defective merchandise. After the seven-day period, the product cannot be reported as damaged and/or returned for exchange or refund.

Do your fireplaces have any guarantee?

Yes, we only work with the manufacturers that offer a 12-months and more manufacturer's warranty for all fireplaces and burners, excluding accessories and ex-display items. We are confident that the products we supply are of a very high quality and that you will be very pleased with them. We also believe in providing the highest standard of customer service and products free from manufacturer's faults in performance or appearance.

If a product develops a fault within the warranty period, please contact the manufacturer. Some of the manufacturers offer online warranty registration, you can find this information on our website: http://modernblaze.com/pages/warranty-registration. Please note that misusing your fireplace (i.e. overfilling ethanol fireplace with fuel or using a wrong fuel with a higher percentage of alcohol) will void your guarantee and you will not be eligible for a replacement. Make sure to read the product manual before you start using your fireplace.

Do you have a showroom?

No, we do not have a showroom. Our store is 100% online - this allows us to eliminate unnecessary expenses and pass these savings on to you by offering much lower prices compared to any retailers.

Where are you located? Can I pick up my order myself?

Our fireplaces are shipped from several different warehouses. Please email us at contact@modernblaze.com for information on a particular product. Make sure to include a complete name of the product and the state you are located in.

Do you charge sales tax?

We do not collect sales tax from our customers, except for the customers located in Indiana.

How many BTUs will I need?

The amount of BTUs required for your home is dependent on several factors such as the climate in your area, and several features of your home including the size, the floor plan (single-storey or two-storey), the room layouts, the quality of insulation, the quantity of windows, and the location of the fireplace / stove. On average, 10,000 BTU can heat up approximately 500 square feet, depending on floor plan, windows, ceiling height, etc.