Decorative Fireplace Ceramic Wood Log Set by Ignis - 8 pieces

Ignis
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  • Decorative Ceramic Wood Log Set for Ethanol Fireplaces by Ignis - 8 pieces

    Ignis Authorized RetailerAdd a more realistic look to your ethanol fireplace by adding this ceramic Fireplace Wood Log Set of 8 to the mix. This rustic-looking set of logs adds a woodsy, almost rustic look to your fireplace. Everyone but you will think you've been out to the wood pile, chopped wood, and started a fire, thanks to the true-to-life design of this set of logs. This ceramic set includes logs that are up to nine inches long. The set is heat resistant up to 1000 degrees C, and are intended to be placed around the fire, not right over the flame.

    Sizes:

    12.75" (32cm) - 2 pieces
    7.75" (20cm) - 2 pieces
    7.5" (19cm) - 2 pieces
    5.75" (15cm) - 2 pieces

  • Limited Time Free Shipping

    Many items ship Same Day (if ordered by 11am EST, Monday-Friday). Transit times will vary, but delivery should be expected within 2-5 business days.

    All other items should ship within 2-7 business days of your order date. Transit times vary depending on location, but you should expect delivery within 5-12 business days of your order. 

    We will ship your order using the fastest and most reliable method. Generally, our smaller, lighter electric fireplaces will ship via FedEx or UPS. Larger, heavier electric fireplace packages ship via a truck freight carrier. Ex: Yellow Freight, Roadway, or FedEx Freight.

    We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out.

    Read our complete Shipping Policy for more details.

  • 100% Satisfaction Guarantee

    Modern Blaze is committed to providing the best customer service in the industry. Our goal is to make your shopping experience as stress-free as possible and ensure that you are 100% happy with your purchase. We will do our best to satisfy your requirements.

    Modern Blaze offers a 30 Day Money Back Guarantee return policy

    Any unused, resalable merchandise in new, uninstalled condition and in original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*. 

    • You must notify us of your intent to return within 30 days of delivery date.
    • There is no restocking fee charged for items returned in their original packaging, unused, unopened with all the paperwork
    • Our return policy applies to cancellations made after an item has shipped or refusal at time of delivery.
    • We will refund the product price only.
    • Inbound and outbound shipping costs will not be refunded.
    • Orders processed with discounted or free shipping will not have the initial shipping cost refunded.
    • Refunds will be applied to the same payment method used when original purchase was made.

    As a rule, the following cannot be returned:

    • Products which are eligible for parts under manufacturer warranty
    • Products that have had their original manufacturer packaging opened
    • Products that have been out of their original manufacturers packaging

    For more information on product returns please refer to our full Return Policy

    • Ignis fireplaces are guaranteed 3-year and fireboxes are guaranteed 5-year parts and labor warranty. Warranty begins on the date of purchase. Items that are deemed (Un-fixable) will be replaced with the same or similar model.
    • Warranty will be applied on presentation of a dated receipt and is strictly limited to factory service repair of the piece or pieces that are found to be defective.
    • Installations costs will not be reimbursed in any case as damages for any reason whatsoever.
    • The manufacturer will not be held responsible for any incidental or consequential defects, on goods or individuals.
    • The warranty will not be applied if devices have been subjected to abnormal use or if used under other conditions of use than the ones they were intended for.
    • The warranty will not apply in the case of deterioration or accident due to negligence, damages caused by failing to maintain and service the device or resulting from an alteration of material.

    Ignis Warranty Claim Form

  • 100% Best Price Guarantee

    We work very hard to ensure that we offer the absolute best prices online.  If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference.  We want you to feel confident that you are getting the absolute best price for the product you are ordering.  If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

    To request your partial refund simply e-mail us your order number with a link to the same product on our website, or on our competitor's website within six months from the date of your order and we will process the credit accordingly.

    Email: pricematch@modernblaze.com

    Our 100% Best Price Guarantee has some limitations:

    • You must purchase the item from our website before requesting your Price Match Guarantee
    • Promotions such as rebates and "buy one get one free" offers are not eligible
    • The item must be in stock on the competitor's website
    • The competitor must be an online store, they may not have a retail location
    • The website can not be a discounter or auction website (for example, eBay, Overstock, etc.)
    • The competitor must be an Authorized Retailer for the product in question
    • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
    • Ignis Products Logo

      We are Ignis Products, and we are based in New York City. We have been on the market since 2011, working hard to cement our reputation as the go-to leader in the ethanol fireplace niche. We pride ourselves on offering high-quality, top-of-the-line ethanol fireplaces, burners, grates, and accessories for our valued customers—all at the best possible prices so that you can enjoy a mix of affordability and long service life from every product we sell.

      We manufacture our fireplaces and related products overseas, with each design being drawn prior to going into production. Our units are all tested before being mass produced, so only top-notch products make the cut. We offer the biggest selection of ethanol fireplaces for you to choose from, which makes finding the right unit for your home or office a snap. And because we are convinced that our products are superior to anything else on the market, we offer a three-year warranty on each and every one—so you can buy with confidence. Most of our products are patented, so you may find similar products, but none that stand up to our durability and beauty.

      Our clean-burning ethanol fireplace fuel is made in the USA, and it is part of our ongoing efforts to reduce the size of our carbon footprint and help our customers live a greener, more sustainable lifestyle.


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    Frequently Asked Questions

    Do you offer any discounts?

    All our current deals and discounts can be found on our website. You might see a pop-up box with a coupon offer or a coupon code right under the price on the product page or on the bar at the very top of the page. You might also want to subscribe to our email list (at the bottom of the page) to receive notifications about our future promotions.

    Do you offer trade discounts?

    Yes. Details of the program and how to apply can be found here: Trade Membership Program

    When will my fireplace arrive?

    Many items ship Same Day (if ordered by 11am EST, Monday-Friday). Transit times will vary, but delivery should be expected within 2-7 business days.
    All other items should ship within 2-5 business days of your order date. Transit times vary depending on location, but you should expect delivery within 2-10 business days of your order. Please see Shipping Information for more details.

    How does the fireplace come when it is shipped to my home?

    Smaller, lighter packages generally ship in one carton via FedEx or UPS ground. Larger and heavier items will be shipped freight. 

    Do I have to be home when my order is delivered?

    For smaller items that deliver via FedEx of UPS, you generally do not have to be home. The Carrier will leave the package at your door or designated package delivery area.
    Larger items that are delivered via freight carrier require your signature. The freight company will call you at least 24 hours in advance to make a delivery appointment.

    What is your return policy?

    Should you be dissatisfied with your purchase, we will refund 100% of your purchase amount with no re-stocking fees, you only have to pay for the return shipping*. Just call or email us for return instructions within 14 days of receiving your shipment. The returned item must be in sellable condition and in the original packaging. You will be responsible for the cost of return freight.

    *Our return policy does not apply to Amantii, Anywhere Fireplace, and Classic Flames products. These manufacturers do not accept customer remorse returns for any reason. If you are interested in purchasing one of these brands, please make sure you take all the correct measurements you need before placing the order. 

    Please read our Return Policy for further information.

    Has my order shipped?

    When your order is shipped, a notification will be sent to the email address we have on file. This email will include a tracking number that will allow you determine the delivery date and status. 

    What if my order is damaged during shipment?

    In the unlikely event your purchase is damaged:

    Please note all the damages on the bill of lading, refuse the shipment and contact us immediately, email damages@modernblaze.com.

    YOU MUST CONTACT US WITHIN 7 DAYS from the date of delivery to report damaged or defective merchandise. After the seven-day period, the product cannot be reported as damaged and/or returned for exchange or refund.

    Do your fireplaces have any guarantee?

    Yes, we only work with the manufacturers that offer a 12-months and more manufacturer's warranty for all fireplaces and burners, excluding accessories and ex-display items. We are confident that the products we supply are of a very high quality and that you will be very pleased with them. We also believe in providing the highest standard of customer service and products free from manufacturer's faults in performance or appearance.

    If a product develops a fault within the warranty period, please contact the manufacturer. Some of the manufacturers offer online warranty registration, you can find this information on our website: http://modernblaze.com/pages/warranty-registration. Please note that misusing your fireplace (i.e. overfilling ethanol fireplace with fuel or using a wrong fuel with a higher percentage of alcohol) will void your guarantee and you will not be eligible for a replacement. Make sure to read the product manual before you start using your fireplace. 

    Do you have a showroom?

    No, we do not have a showroom. Our store is 100% online - this allows us to eliminate unnecessary expenses and pass these savings on to you by offering much lower prices compared to any retailers.

    Where are you located? Can I pick up my order myself?

    Our fireplaces are shipped from several different warehouses. Please email us at contact@modernblaze.com for information on a particular product. Make sure to include a complete name of the product and the state you are located in. 

    Do you charge sales tax?

    We do not collect sales tax from our customers, except for the customers located in Indiana.

    How many BTUs will I need?

    The amount of BTUs required for your home is dependent on several factors such as the climate in your area, and several features of your home including the size, the floor plan (single-storey or two-storey), the room layouts, the quality of insulation, the quantity of windows, and the location of the fireplace / stove. On average, 10,000 BTU can heat up approximately 500 square feet, depending on floor plan, windows, ceiling height, etc.

    More Q&A's can be found here