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We offer trade discounts: Trade Membership Program.
This charming and resourceful large electric fireplace insert is a perfect alternative for wood or gas inserts. The INSERT-33-4230-BG is stylish yet practical. It is quick and simple to install making it an ideal application if you are renovating an existing fireplace. The unit comes with a log set and choice of Ice or Ember Decorative Media.
All in-stock orders ship within 2-7 business days of your order date. Transit times vary depending on location, but you should expect delivery within 5-12 business days of your order.
We will ship your order using the fastest and most reliable method. Generally, our smaller, lighter electric fireplaces will ship via FedEx or UPS. Larger, heavier electric fireplace packages ship via a truck freight carrier. Ex: Yellow Freight, Roadway, or FedEx Freight.
We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out.
Read our complete Shipping Policy for more details.
Products which have been ordered incorrectly may be returned within 7 days of delivery, as long as they are still in the original packaging and have not been used or installed, are re-saleable and in a technically faultless condition. The packaging must be in its original state, i.e. unopened and the exterior must not be altered by the presence of any permanent marker, branding or labels that will damage the carton.
Products can only be accepted for return upon receipt of our written approval. Returns should be limited to those brought about in exceptional circumstances.
Products which are eligible for parts under our warranty
Products damaged in transit (please refer to ordering policy regarding freight claims)
Products that have had their original manufacturer's packaging opened
Products that have been out of their original manufacturers packaging
The customer is responsible for arranging the shipping. Products must be returned via freight carrier and properly secured on an appropriately sized pallet. To minimize exposure to the packaging, it is advised that the unit be wrapped in plastic wrap once secured to the pallet. Units must not be shipped via courier and any units that arrive to the warehouse via courier (such as but not limited to UPS or FEDEX) will not be accepted and will be returned to the sender at the expense of the sender.
Please note that only goods accompanied by a return material authorization number can be processed. Returned goods which arrive at our premises without an authorized RMA number shall be refused or returned at the cost of the sender. To request an RMA send us an email to firstname.lastname@example.org. You will be given the RMA and the shipping address upon approval.
All goods to be returned must be reported in advance.
All goods which have been registered and approved for return are assigned a return material authorization number that is communicated in advance to our receiving warehouse.
We will email you a copy of the RMA label with a unique number as well as placement instructions and the shipping address.
This is to accompany the returned goods when you send it to us. One copy should be retained for your records. The returned material authorization (RMA) number must be included in any correspondence regarding the shipment.
Goods delivered to Amantii premises shall only be accepted if freight has been prepaid by the shipper.
Returns must include a copy of the original invoice as well as a copy of the RMA label provided.
If the packaging shows signs of damage, the product will be returned at the expense of the sender or scrapped, as desired. If a return is desired, we are to be notified of this within a period of 5 days.
All returns are subject to a 20% restocking fee.
Orders processed with discounted or free shipping will not have the initial shipping cost refunded.
Refunds will be applied to the same payment method used when original purchase was made.
Allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund.
The credit should be visible on your credit card statement within 3-10 business days (varies by credit card company).
Amantii Imports Corp. (“Amantii”) warrants that your newly purchased Amantii electric fireplace is free from manufacturing and material defects for a period of two (2) years from the date of the first purchase, subject to the conditions and limitations contained below.
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us your order number with a link to the same product on our website, or on our competitor's website within six months from the date of your order and we will process the credit accordingly.
Our 100% Best Price Guarantee has some limitations:
As a competitive and dynamic business with more than three decades of experience to the fireplace and heating market, Amantii is able to offer an expanding product line to suit all of their customer’s needs. From contemporary, traditional and designer colors, to built-in or wall mount designs. All of their new innovative products come from production facilities exclusive to Amantii, guaranteeing a unique brand and customer experience.
Dedication to quality and customer satisfaction is something that doesn’t end when your order ships. At Amantii quality product combines modernity, sophistication and traditional comfort all in one, paired with unparalleled service and support.
All our current deals and discounts can be found on our website. You might see a pop-up box with a coupon offer or a coupon code right under the price on the product page or on the bar at the very top of the page. You might also want to subscribe to our email list (at the bottom of the page) to receive notifications about our future promotions.
Yes. Details of the program and how to apply can be found here: Trade Membership Program
Many items ship Same Day (if ordered by 11am EST, Monday-Friday). Transit times will vary, but delivery should be expected within 2-7 business days.
All other items should ship within 2-5 business days of your order date. Transit times vary depending on location, but you should expect delivery within 2-10 business days of your order. Please see Shipping Information for more details.
Smaller, lighter packages generally ship in one carton via FedEx or UPS ground. Larger and heavier items will be shipped freight.
For smaller items that deliver via FedEx of UPS, you generally do not have to be home. The Carrier will leave the package at your door or designated package delivery area.
Larger items that are delivered via freight carrier require your signature. The freight company will call you at least 24 hours in advance to make a delivery appointment.
Should you be dissatisfied with your purchase, we will refund 100% of your purchase amount with no re-stocking fees, you only have to pay for the return shipping*. Just call or email us for return instructions within 14 days of receiving your shipment. The returned item must be in sellable condition and in the original packaging. You will be responsible for the cost of return freight.
*Our return policy does not apply to Amantii, Anywhere Fireplace, and Classic Flames products. These manufacturers do not accept customer remorse returns for any reason. If you are interested in purchasing one of these brands, please make sure you take all the correct measurements you need before placing the order.
Please read our Return Policy for further information.
When your order is shipped, a notification will be sent to the email address we have on file. This email will include a tracking number that will allow you determine the delivery date and status.
In the unlikely event your purchase is damaged:
Please note all the damages on the bill of lading, refuse the shipment and contact us immediately, email email@example.com.
YOU MUST CONTACT US WITHIN 7 DAYS from the date of delivery to report damaged or defective merchandise. After the seven-day period, the product cannot be reported as damaged and/or returned for exchange or refund.
Yes, we only work with the manufacturers that offer a 12-months and more manufacturer's warranty for all fireplaces and burners, excluding accessories and ex-display items. We are confident that the products we supply are of a very high quality and that you will be very pleased with them. We also believe in providing the highest standard of customer service and products free from manufacturer's faults in performance or appearance.
If a product develops a fault within the warranty period, please contact the manufacturer. Some of the manufacturers offer online warranty registration, you can find this information on our website: http://modernblaze.com/pages/warranty-registration. Please note that misusing your fireplace (i.e. overfilling ethanol fireplace with fuel or using a wrong fuel with a higher percentage of alcohol) will void your guarantee and you will not be eligible for a replacement. Make sure to read the product manual before you start using your fireplace.
No, we do not have a showroom. Our store is 100% online - this allows us to eliminate unnecessary expenses and pass these savings on to you by offering much lower prices compared to any retailers.
Our fireplaces are shipped from several different warehouses. Please email us at firstname.lastname@example.org for information on a particular product. Make sure to include a complete name of the product and the state you are located in.
We do not collect sales tax from our customers, except for the customers located in Indiana.
The amount of BTUs required for your home is dependent on several factors such as the climate in your area, and several features of your home including the size, the floor plan (single-storey or two-storey), the room layouts, the quality of insulation, the quantity of windows, and the location of the fireplace / stove. On average, 10,000 BTU can heat up approximately 500 square feet, depending on floor plan, windows, ceiling height, etc.