Anywhere Fireplace Guarantee & Returns
Anywhere Fireplace will not accept customer remorse returns for any reason. If you are interested in purchasing a fireplace, please make sure you take all the correct measurements you need before placing the order.
If you refuse delivery of a product or it is unable to be delivered to the address you provided, we are unable to track your package back and it will result in not being able to refund your purchase.
In the event of damage to your product in shipping, please note it on the paperwork provided by the driver, take pictures, and contact firstname.lastname@example.org immediately to arrange for replacement and pick-up of damaged parts only. Anywhere Fireplace will replace only damaged parts and will not replace the fireplace in entirety unless otherwise agreed upon with Anywhere Fireplace in writing. Damaged products are eligible for part replacement but not for refund. Please refer to our Shipping Policy for more details.